An itemized statement is a tool to monitor the balances on outgoing statements. Itemized statements increase the opportunity to collect revenue. Itemized statements also provide an understanding of when statements should stop going out and how they should be replaced. A toll free number will be provided to patients to address any concerns regarding their itemized statement.
Chronicles Billing Inc. understands how critical patient statements are to the revenue cycle. The format of the statement is vital otherwise; important areas may be overlooked by the patient developing a factor that contributes to delinquent payments. Patient collection calls are tracked in order to identify a consistent pattern with understanding the statements.